Service culture

Mutual of Omaha Renews Relationship with Ascensus for Retirement Recordkeeping Services

Firms Continue to Build on More Than Two Decades of Collaboration

Mutual of Omaha Retirement Services recently announced its decision to extend its longstanding relationship with Ascensus as its small- and mid-market retirement recordkeeping and administration services provider.

Mutual of Omaha began its relationship with Ascensus in 1997. Since that time, its retirement plan business has grown to more than 2,000 plans representing over 80,000 plan participants, with approximately $3.6 billion in assets under administration. Mutual of Omaha and Ascensus have developed a uniquely supportive and collaborative service model, with a 98% Overall Satisfaction rating.[1] Ascensus also continues to be recognized for its retirement expertise and technology, receiving the most PLANSPONSOR “Best in Class” Awards among all providers in the under $50 million plan segment.[2]

We continue to be impressed by the strategic growth opportunities presented by Ascensus. We are excited to continue to explore opportunities to collaborate on strategic initiatives going forward,” says Laura Huscroft, VP of 401(k) with Mutual of Omaha Retirement Services.

Mutual of Omaha Retirement Services has been in the retirement services business for more than 45 years, providing a 401(k) solution for plan sponsors that’s easy to understand and simple to administer. And for plan advisors, whether they are new to the 401(k) business or seasoned veterans, Mutual of Omaha offers support from pre-sale prospecting through plan onboarding and everything in between.

“The success of our long-standing partnership with Mutual of Omaha has been largely founded in our shared principles,” states Kevin Cox, president of Retirement at Ascensus. “Mutual of Omaha’s commitment to quality, innovation, and their clients’ best interests aligns extremely well with our noble purpose of helping people save for what matters.”

“We’re pleased to have the opportunity to continue to support the Mutual of Omaha Retirement Services organization and the business owners and employees who depend on them for their retirement planning needs,” concludes Cox.

Most recently, Mutual of Omaha introduced an Ascensus-developed retirement mobile app, READYSAVETM, to its clients to help improve retirement outcomes. Driven by data and backed by behavioral science, READYSAVE helps participants get—and stay—on track to retirement readiness.

“We value the deep roots we’ve established in our longstanding relationship with Mutual of Omaha and look forward to helping them continue to grow their business in the retirement plan marketplace, gain efficiencies, and enhance service delivery to their retirement plan clients,” adds David Musto, president and CEO of Ascensus.

[1]Based on a rating of five, six, or seven on a seven-point scale. These ratings are considered “best-in-class” by Chatham Partners, a market research firm specializing in financial services. Chatham’s proprietary industry benchmark includes 10 major plan providers. Mutual of Omaha commissioned Chatham Partners to conduct a client satisfaction survey among customers of United of Omaha Life Insurance Company and Companion Life Insurance Company, which was conducted in May 2019 with a response rate of 23%. Survey results are limited to those expressing an opinion. Chatham Partners is an independent research firm and is not affiliated with Mutual of Omaha or any of its affiliated entities.

[2]PLANSPONSOR, 2019 Defined Contribution Survey, January 2020

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Through co-branded, private-labeled, and other governmental partnerships, our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Get the latest trends and insights based on our proprietary data from more than 115,500 retirement plans, 6.2 million 529 accounts, 405,000 health savings accounts, and 22 ABLE plans.* Inside America’s Savings Plans highlights average savings levels across these tax-advantaged accounts and showcases plan features that drive participation and growth. The State of Savings report outlines how plan contribution and withdrawal behaviors have shifted over the course of 2020 and since the passage of the CARES Act.

*As of June 30, 2020.

About Mutual of Omaha
Founded in 1909, Mutual of Omaha is a highly-rated, Fortune 500 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha Retirement Services, visit www.GetRetirementRight.com.


Ascensus Announces New Digital Retirement Plan Sales Proposal System

Next Development in Series of Technology Investments Is Designed to Create Efficiencies for Advisors and Drive Analytics-Informed Behavior

Ascensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—is pleased to announce the upcoming launch of a new, customizable retirement digital sales experience.

Central to the experience is an updated plan sales proposal system debuting in the fourth quarter of 2020 for advisors accessing Ascensus-branded solutions. Ascensus will expand availability of the new system to institutional partners shortly thereafter.

The proposal platform embodies Ascensus’ position as an independent provider, affording advisors the freedom to feature the service model, investments, and managed account programs that best serve their clients’ needs. It also continues to deliver on Ascensus’ commitment to bring exceptional technology to its institutional partner and advisor audiences, including:

  • multiple levels of investment and service customization to satisfy advisor, plan sponsor, and broker-dealer personalization needs;
  • a compelling visual system optimized for the screen, making it easier for advisors to sell virtually;
  • a new interactive framework, complete with embedded communications and demos to preview employer and employee experiences; and
  • the flexibility to present the plan journey end-to-end or navigate to the topics most relevant to clients.

“We’ve transformed Ascensus’ proposal system to allow advisors to select plan features that suit their clients’ unique needs,” states Jason Crane, Ascensus’ head of retirement distribution. “The platform also tracks data analytics and provides reporting to facilitate targeted messaging, yielding more efficient and productive outcomes for advisors and our partners.”

The evolution of Ascensus’ retirement plan sales experience is yet another example of the firm’s dedication to providing the retirement tools and resources necessary to help people save for what matters. Earlier this year,  Ascensus launched the READYSAVETM retirement mobile app and expanded its managed accounts services in response to the growing client and employee demand for more personalization and guidance.

“The soon-to-launch Ascensus digital sales experience will further enhance our ability to track and measure how employers are engaging with our services,” says Kevin Cox, president of Ascensus’ Retirement line of business. “These insights will help inform how we continue to enhance our products and technology to meet the evolving needs of the advisors, institutional partners, and employers we serve.”

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Through co-branded, private-labeled, and other governmental partnerships, our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Get the latest trends and insights based on our proprietary data from more than 115,500 retirement plans, 6.2 million 529 accounts, 405,000 health savings accounts, and 22 ABLE plans.* Inside America’s Savings Plans highlights average savings levels across these tax-advantaged accounts and showcases plan features that drive participation and growth. The State of Savings report outlines how plan contribution and withdrawal behaviors have shifted over the course of 2020 and since the passage of the CARES Act.

*As of June 30, 2020.

 


NAPA Names Two Ascensus Regional Vice Presidents to 2020 100 Top Defined Contribution (DC) Wholesalers List

Bryan Bracchi, AIF® and Yen Nguyen Recognized as Leading DC Wholesalers, as Voted on by Thousands of Retirement Plan Advisors

Ascensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—announced that two regional vice presidents, Bryan Bracchi, AIF® and Yen Nguyen, have been named to the seventh annual list of NAPA 100 Top Defined Contribution (DC) Wholesalers by the National Association of Plan Advisors (NAPA).

Bracchi serves financial advisors and retirement plan clients within the Northern Texas region, including northern Texas and Oklahoma. Nguyen oversees the Southern Texas region, including south Texas and Louisiana.

The finalists for this year’s list, which recognizes the top recordkeeping and Defined Contribution Investment Only (DCIO) external wholesalers, were selected by thousands of retirement plan advisors from a list of hundreds of wholesalers nominated by NAPA Firm Partner recordkeepers and DCIOs.

“We congratulate Bryan and Yen for being named among NAPA’s Top DC Wholesalers,” says Jason Crane, head of retirement distribution at Ascensus. “Receiving this recognition

from the financial advisors we support affirms Ascensus’ commitment to attracting and retaining highly talented and dedicated professionals, as well as our focus on offering independent solutions that enable these advisors’ unique value propositions.”

“Our capable associates across the organization will continue to raise the bar to help ensure that Ascensus remains an essential partner to this critical audience,” concludes Crane.

The complete 2020 100 Top DC Wholesalers list is available on NAPA Net and will be published in the fall issue of NAPA Net the Magazine.

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Through co-branded, private-labeled, and other governmental partnerships, our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Get the latest trends and insights based on our proprietary data from more than 115,500 retirement plans, 6.2 million 529 accounts, 405,000 health savings accounts, and 22 ABLE plans.* Inside America’s Savings Plans highlights average savings levels across these tax-advantaged accounts and showcases plan features that drive participation and growth. The State of Savings report outlines how plan contribution and withdrawal behaviors have shifted over the course of 2020 and since the passage of the CARES Act.

*As of June 30, 2020.


Ascensus Launches READYSAVE™ Retirement Mobile App

New App Will Leverage Behavioral Prompts and Situational Guidance to Help Drive Better Retirement Outcomes

Dresher, PAAscensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—has launched READYSAVETM, its retirement mobile application. READYSAVE was developed on Ascensus’ proprietary technology platform for use across the firm’s various institutional partners and is available to all participating employees across Ascensus’ retirement recordkeeping platform. Driven by data and backed by behavioral science, READYSAVE helps participants get—and stay—on track to retirement readiness.

In developing READYSAVE, Ascensus gathered insight and feedback from both institutional partners and top financial advisors in the firm’s Elite Advisor program. Ascensus’ team of user experience design professionals leveraged this feedback and applied best-practice design principles to motivate employees to engage more with their retirement accounts.

“Our goal for our participant experience aligns with that of our plan sponsor clients, institutional partners, and financial advisor partners: to enable more savers to save more,” states Carl Negin, Ascensus’ chief marketing officer. “READYSAVE helps deliver on this goal, giving participants the information they need to chart the appropriate savings strategy.”

In its initial release, READYSAVE features accessibility for visually impaired users and is available in both English and Spanish. (Language preferences on users’ mobile phones will automatically determine which version is downloaded and installed.) Once registered, app users can check their account balances, view their rate of return and plan investments, change their savings rates, and review their recent account activity.

Ascensus, in partnership with external research experts, will continuously evolve the READYSAVE experience based on user analytics and feedback. Users can expect enhancements and new functionality to be released regularly, including in-app behavioral nudges designed to illustrate the long-term impacts of increasing or decreasing one’s retirement savings rate. This “best next step” education will help participants feel more confident in their savings decisions and is scheduled for release later this year.

“The READYSAVE launch represents another major milestone in our journey to invest in our digital technology across all audiences, from the individual saver and plan sponsor to financial advisors,” adds David Musto, Ascensus’ president and CEO. “Our mission is to make these experiences as simple, supportive, and seamless as possible, while driving better business and retirement outcomes for our institutional partners and clients who entrust us with their brands.”

READYSAVE is available for download in the Apple App Store® or on Google Play® for Android devices. To learn more about the READYSAVE experience, view a short video here.

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Through co-branded, private-labeled, and other governmental partnerships, our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Get the latest trends and insights based on our proprietary data from more than 115,500 retirement plans, 6.2 million 529 accounts, 405,000 health savings accounts, and 22 ABLE plans.* Inside America’s Savings Plans highlights average savings levels across these tax-advantaged accounts and showcases plan features that drive participation and growth. The State of Savings report outlines how plan contribution and withdrawal behaviors have shifted over the course of 2020 and since the passage of the CARES Act.

*As of June 30, 2020.

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NAPA Names Two Ascensus Regional Vice Presidents to 2019 Top 100 Defined Contribution Wholesalers List

Jeff Simes and Matt Spicer, AIF®, PPC™ Recognized as Leading DC Wholesalers, as Voted on by Thousands of Retirement Plan Advisors

Dresher, PAAscensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—announced that two regional vice presidents, Jeff Simes and Matt Spicer, AIF®, PPC™, have been named to the sixth annual list of NAPA Top 100 Defined Contribution (DC) Wholesalers by the National Association of Plan Advisors (NAPA). This represents a second win for Spicer, who was previously named to the 2017 edition of the list. 

The finalists for this year’s list, which recognizes the top recordkeeping and Defined Contribution Investment Only (DCIO) external wholesalers, were selected by thousands of retirement plan advisors from a list of more than 600 wholesalers nominated by NAPA Firm Partner recordkeepers and DCIOs.

According to NAPA, the award winners—referred to as the “Wingmen” for consistently having the backs of their advisor clients—represent the top 7% of an estimated 1,400 recordkeeping and DCIO external wholesalers throughout the country.

“Being named among NAPA’s Top 100 DC wholesalers is a huge accomplishment and a well-deserved recognition of Jeff and Matt’s efforts to go above and beyond for our partners and their retirement plan clients,” said Jason Crane, head of retirement distribution at Ascensus. “Congratulations to them both from the whole Ascensus team. Their work is an excellent example of the value and expertise we strive to deliver to all those saving for their future retirement, and representative of the talent we have across the broader organization.”

The complete 2019 Top 100 DC Wholesalers list is available on NAPA Net and will be published in the fall issue of NAPA Net the Magazine.

 

About Ascensus

Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. The firm delivers technology and expertise to help millions of people save for what matters most—retirement, education, and healthcare. For more information about Ascensus, visit ascensus.com. View career opportunities at careers.ascensus.com.


Ascensus Enhances Elite Advisor Program

Program Redesigned to Help Members Elevate Their Client Service Delivery

Dresher, PA—Ascensus—whose technology and expertise helps millions of people save for retirement, education, and healthcare—is pleased to announce that it has restructured its Elite Advisor program to offer strategic support that enables financial advisors to offer plan sponsor clients an even higher level of personalized service and to better grow their retirement practices.

The program was introduced nearly a decade ago, offering concierge-like services to financial advisors and third-party administrators (TPAs) with large numbers of mutual clients with Ascensus. Today’s Elite Advisor program has been remastered to offer members expanded service and client management resources. Its core goals are to enable Ascensus to develop deeper relationships with the firm’s most loyal advisors and their clients and to help these advisors scale their retirement plan business.

“Our relationships with leading advisors and TPAs have been built on trust, shared goals, and service excellence,” states Jason Crane, head of retirement sales at Ascensus. “The Elite Advisor program is designed to ensure we give these key partners the attention and dedication they deserve.”

Among other benefits, all Elite Advisors and their plan sponsor clients receive dedicated strategic account managers and personalized guidance from Ascensus’ team of ERISA attorneys. Ascensus’ strategic account managers each have several years of retirement industry experience in leadership or relationship management roles. They consult with the program’s members on a regular basis, discussing best practices or providing updates on new services and technology enhancements that can address client’s plan objectives. Strategic account managers also ensure that advisors are up-to-date on the health of their plans and that their clients are receiving the best possible support.

Advisors that achieve top-tier status also receive direct access to Ascensus’ executive team and an opportunity to participate in exclusive, invitation-only events, including the annual Elite Partner Experience.

“We’re committed to providing our Elite Advisor program members with the consultation, expertise, and service model that will best position them for success with their clients,” states Rick Irace, chief operating officer of retirement at Ascensus. “Our program rewards these top advisors not only for their loyalty to Ascensus, but also for their continued commitment to helping clients and their employees save for a more secure retirement.”

For more information on Ascensus’ Elite Advisor program, visit ascensus.com.

About Ascensus
Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. The firm delivers technology and expertise to help millions of people save for what matters most—retirement, education, and healthcare. For more information about Ascensus, visit ascensus.com. View career opportunities at careers.ascensus.com.


Ascensus Receives Top Honors for Exceptional Support from Retirement Plan Clients and Advisors

Firm Receives Most “Best in Class” Awards in <$50MM Segments in PLANSPONSOR Defined Contribution (DC) Survey and Wins 2018 PLANADVISER Adviser Choice Award

Dresher, PA—Ascensus—whose technology and expertise helps millions of people save for retirement, education, and healthcare—is pleased to announce that it has received the most “Best in Class” Awards among all providers for the under $50 million plan segments in the 2018 PLANSPONSOR Magazine Defined Contribution (DC) Survey. Overall, the firm won a total of 45 awards across the under $5 million, $5 to $25 million, and $25 to $50 million plan segments. Ascensus was also announced as a winner of the 2018 PLANADVISER Adviser Choice Award for recordkeeping services.

For two decades, PLANSPONSOR’s annual DC Survey has been a significant retirement industry benchmark, measuring and evaluating 401(k) and other DC providers according to feedback from their own plan sponsor clients. Major providers are rated in the various client categories they serve, and benchmark information is collected for plan sponsors to gauge their plans against their peers.

Ascensus received the following “Best in Class” recognition from PLANSPONSOR:

  • 16 awards in the under $5 million Micro Market segment;
  • 16 awards in the $5 to $25 million Small Market segment; and
  • 13 awards in the $25 to $50 million Small-Mid Market segment.

The firm received “Best in Class” status across the three market segments listed above in every possible category for Plan Administration and Sponsor Service/Support. Ascensus’ participant call centers were also recognized with top honors across all of these segments, highlighting its service team’s exceptional expertise and ability to consult with employees on their savings plans.

Ascensus has also been named a winner in the recordkeeping category of the 2018 PLANADVISER Adviser Choice Awards. The Adviser Choice Awards recognize the firms that retirement specialist advisers favor most as indicated in PLANADVISER’s annual Retirement Plan Adviser Survey. Ascensus received top rankings in the following categories:

  • Best Overall Service, Micro Plans (under $5 million)
  • Value for Price
  • Fee Structure for Plan Sponsors
  • Fee Structure for Advisers

“We’re delighted to receive this recognition from our plan sponsor clients and advisor partners,” states Rick Irace, chief operating officer of Ascensus’ retirement division. “It validates the work that we do every day to enhance our services based on their feedback.”

“These phenomenal results and the industry recognition we’ve received further strengthen our commitment to delivering the technology and expertise that our clients and their employees need to plan for the future,” concludes Irace.

Ascensus will be honored as a 2018 PLANSPONSOR DC Survey Standout and 2018 Adviser Choice Award winner at the 2019 PLANSPONSOR/PLANADVISER Excellence in Retirement Awards on March 28, 2019.

About Ascensus
Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. The firm delivers technology and expertise to help millions of people save for what matters most—retirement, education, and healthcare. For more information about Ascensus, visit ascensus.com. View career opportunities at careers.ascensus.com.


Ascensus Transitions More Than 15,000 State Farm SEP and SIMPLE IRA Plans to Its Platform

Firms Continue Strong Partnership of Offering Products to Help Individuals Save for Retirement

Dresher, PA—Ascensus—whose technology and expertise helps millions of people save for retirement, education, and healthcare—is pleased to announce that it has completed the transition of over 15,000 State Farm SEP (Simplified Employee Pension) and SIMPLE IRA (Savings Incentive Match Plan for Employees Individual Retirement Accounts) plans to its platform. The transitioned plans contain more than 45,000 IRA accounts.

Ascensus has partnered with State Farm for the past 15+ years to provide retirement solutions in the 401(k) marketplace. The solid relationship built by the two companies over time led State Farm to entrust Ascensus with its SEP and SIMPLE IRA plans. Ascensus’ technology and commitment to service also factored heavily into State Farm’s decision.

State Farm agents will continue to sell SEP and SIMPLE IRA plans, with all new business going to the Ascensus platform.

“First and foremost, it was an honor to be selected by State Farm to jointly service their small business clients given the strong commitment to quality for which the firm is known,” states Mike Narkoff, head of Ascensus’ institutional sales. “In addition, our open-architecture SEP and SIMPLE IRA platform has garnered quite a bit of interest over the last 18 months; we believe that partnering with State Farm to service both existing and new clients offers a glimpse into the platform’s potential for growth and success.”

“It goes without saying that transitioning more than 15,000 plans required tremendous effort from both State Farm and Ascensus,” notes Scott Hintz, assistant vice president, investment planning services at State Farm. “The fact that all of the plans were in place and ready to be serviced as scheduled following the transition is a testament to the skill and dedication of the people who made it happen.”

“State Farm is looking forward to continuing to work and grow with Ascensus as we seek to help more individuals prepare for a secure retirement,” concludes Hintz.

About Ascensus

Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. The firm delivers technology and expertise to help millions of people save for what matters most—retirement, education, and healthcare. For more information about Ascensus, visit ascensus.com. View career opportunities at careers.ascensus.com.

About State Farm®

The mission of State Farm is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its nearly 19,000 agents and approximately 65,000 employees serve approximately 83 million policies and accounts – approximately 81 million auto, fire, life, health and commercial policies and approximately 2 million bank accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 36 on the 2018 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com.


Ascensus Appoints New Regional Vice President

Todd Engman Joins Sales Team to Support Financial Advisors and Their Clients in the North Region

Dresher, PA—Ascensus—whose technology and expertise helps millions of people save for retirement, education, and healthcare—is pleased to announce the appointment of Todd Engman as regional vice president on the firm’s retirement plan sales team for the North region, covering Minnesota, Wisconsin, North Dakota, and South Dakota.

In this role, Engman will work with financial advisors, third-party administrators, and financial institutions—including institutional partners and DCIO (defined contribution investment only) sales representatives—to build and maintain Ascensus’ retirement plan distribution networks. He will report directly to Anthony Bologna, vice president of retirement sales at Ascensus.

Engman has more than 10 years of retirement industry experience in relationship management, business development, and sales. He most recently served as 401(k) regional sales director for Lincoln Financial Distributors and has also held positions at Ameriprise Financial and Baker Tilly Investment Advisors. Engman earned his Bachelor of Arts degree in English from the University of Wisconsin-Madison and was recognized on NAPA’s Top 100 DC Industry Wholesalers list in 2017.

“Our financial advisors and their clients will benefit from Todd’s deep knowledge of retirement plans along with his strong strategy and communication skills,” said Jason Crane, head of retirement sales at Ascensus. “We’re fortunate to have him as part of our sales team in the North region.”

About Ascensus

Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. The firm delivers technology and expertise to help millions of people save for what matters most—retirement, education, and healthcare. For more information about Ascensus, visit ascensus.com. View career opportunities at careers.ascensus.com.


Ascensus Joins the Symitar Vendor Integration Program (VIP)

VIP Will Enable Ascensus to Integrate with Episys to Help Clients Save Time and Reduce Risk

Dresher, PA—Ascensus, a technology-enabled solutions provider that helps more than 8 million Americans save for the future, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide Ascensus with access to Symitar’s technical resources to enable IRAdirect express™ to integrate with Episys®—the leading data processing system in the United States in all asset ranges over $50M. The VIP is designed to help ensure that Symitar’s customers can easily deploy third-party products.

After the integration with Episys via SymXchange™, IRAdirect express will give Ascensus’ clients the ability to enter IRA transactions to their core processing system and IRAdirect in one easy step. They can post to both systems in real time, making IRA transactions easier and more efficient while helping to avoid common input errors.

IRAdirect express integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer which governs these interactions.

“Ascensus is excited to join the Symitar VIP, as integrating will allow users to experience increased IRA processing accuracy while reducing their risk of non-compliance,” says Steve Christenson, Ascensus’ executive vice president of retirement and health services. “As a result, our clients will be able to spend less time on back-office administration and more time growing their businesses.”

The service is expected to be available on August 13, 2018.

Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

About Ascensus
Ascensus helps more than 8 million Americans save for the future—retirement, education, and healthcare—through technology-enabled solutions. With more than 35 years of experience, the firm offers tailored solutions that meet the needs of asset managers, banks, credit unions, state governments, financial professionals, employers, and individuals. Ascensus supports over 60,000 retirement plans, more than 4 million 529 education savings accounts, and a growing number of ABLE savings accounts. It also administers more than 1.6 million IRAs and health savings accounts. As of March 31, 2018, Ascensus had over $187 billion in total assets under administration. For more information about Ascensus, visit ascensus.com.

View career opportunities at http://careers.ascensus.com/page/show/tpa and careers.ascensus.com or on LinkedIn at linkedin.com/company/ascensus. For the latest company news, follow @AscensusInc on Twitter.

About Symitar
Symitar®, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information about Symitar is available at www.symitar.com.

About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve almost 10,600 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.