Corporate culture

Ascensus Names Naureen Hassan to Its Board of Directors

25-Year Financial Services Veteran Brings Expertise in Business Strategy, Digital Transformation, Wealth Management, and Retail Financial Services

Dresher, PA—Ascensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—is pleased to announce that Naureen Hassan joined its Board of Directors this month.

Most recently, Ms. Hassan was the chief digital officer for Morgan Stanley Wealth Management, with responsibility for the business’s digital transformation, strategy, and delivery, focusing on modernizing how the firm and its advisors acquire, serve, and interact with clients.

Ms. Hassan previously was the executive vice president leading Investor Services strategy, segments, and platforms for Charles Schwab, and a member of the firm’s 20-member Executive Committee. She also held leadership roles in Schwab Advisor Services, the leading custodial platform for nearly 7,000 independent advisory firms. Earlier in her career, she worked at McKinsey & Company, specializing in operational and process design for retail and healthcare firms.

“Naureen’s expertise and experience across a variety of disciplines and elements of our lines of business make her a welcomed and valued addition to the Ascensus Board,” said David Musto, president and CEO of Ascensus. “She also shares our passion for advancing diversity and inclusion at Ascensus and in our industry, and will be an engaged supporter and resource in our continued journey.”

About Ascensus

Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Get the latest trends and insights based on our proprietary data from more than 116,500 retirement plans, 5.5 million 529 accounts, 400,000 health savings accounts, and 21 ABLE plans.* Inside America’s Savings Plans highlights average savings levels across these tax-advantaged accounts and showcases plan features that drive participation and growth. The State of Savings report outlines how plan contribution and withdrawal behaviors have shifted over the course of 2020 and since the passage of the CARES Act.

*As of March 31, 2020


Intac Actuarial Services, Inc. Receives Renewed CEFEX® Certification

Retirement Third-Party Administrator Certified for Adherence to Retirement Industry Best Practices for Seventh Consecutive Year

Woodcliff Lake, NJ—Intac Actuarial Services, Inc., part of FuturePlan by Ascensus (INTAC), is pleased to announce that it has been certified for the seventh consecutive year by the Centre for Fiduciary Excellence, LLC (CEFEX) as adhering to the American Society of Pension Professionals & Actuaries (ASPPA) Standard of Practice for Retirement Plan Service Providers. INTAC provides third-party administration for 401(k), profit sharing, money purchase, 457(b), 403(b), cash balance, and defined benefit plans, as well as plan design, implementation, and consulting services to plan sponsors and advisors.

The ASPPA Standard of Practice describes how a service provider of any size or type can help plan sponsors fulfill their fiduciary obligations. CEFEX uses two classifications: in-house recordkeeping services and third-party administration services. The Standard includes best practices for governance, organization, human resources, operations, planning, systems, and disclosure as defined by a cross-industry task force.

“All of us at INTAC take great pride in this CEFEX certification renewal, which reflects our firm’s commitment to exceptional service and support to our clients nationwide,” said Charles Rosenberg, INTAC vice president. “Our pension consultants, actuaries, and plan administrators work hard to uphold the high standards set by CEFEX and continually meet the rigorous requirements of certification.”

INTAC was the first third-party administrator in the state of New Jersey to earn this designation in 2013. Maintaining certification requires a continued adherence to the industry’s best practices and is verified through the organization’s annual renewal assessment, which evaluates operational data and procedures and includes onsite interviews with key personnel. INTAC is registered at http://www.cefex.org/ASPPAAdministration/. Its certificate can be viewed at this site, as can a summary of the Standard.

Rosenberg added that the changes in retirement plan provisions enacted in the SECURE Act and CARES Act present new challenges for plan sponsors, making it all the more critical for third-party administrators and their clients to stay abreast of the evolving retirement plan landscape.

“Our team has been providing the most updated information available about 2020 plan changes,” noted Rosenberg. “The articles and videos on INTAC’s COVID-19 resources website page are designed to help employers understand how these bills may affect their workplace retirement plans.”

For information on the CEFEX certification program and the Standard of Practice, visit www.cefex.org. Information about ASPPA can be found at www.asppa.org.

About Intac Actuarial Services, Inc.

Intac Actuarial Services, Inc. (INTAC) has been providing full-service retirement plan design, implementation, administration, and consulting for employer-sponsored retirement plans since 1977. The firm currently serves more than 2,800 small- to mid-sized companies, business owners, key executives, and employees in 35 states. In 2018, INTAC joined the FuturePlan by Ascensus family of retirement services providers. It was recognized as an NJBiz Best Places to Work in 2019 and has been consistently named by the publication as New Jersey’s #1 401(k) defined contribution provider. For more information, visit intacinc.com.

About FuturePlan

FuturePlan by Ascensus is the nation’s largest retirement third-party administrator, combining high-touch local
service with the strength and security of an industry leader. A line of business within Ascensus, FuturePlan’s dedicated team serves more than 55,000 retirement plan sponsors in more than 54 locations across the country as of March 31, 2020. For more information, visit FuturePlan.com.

About CEFEX®
CEFEX, Centre for Fiduciary Excellence, LLC, an Fi360® company, is an independent certification organization. CEFEX works closely with industry experts to provide comprehensive assessment programs to improve the fiduciary practices of investment stewards, advisors, recordkeepers, administrators and managers. CEFEX is based in Pittsburgh, PA. Connect to CEFEX at www.CEFEX.org, via Twitter @CEFEX1 and on LinkedIn @CEFEX.


Chard Snyder Recognized by WEX Health for Outstanding Achievement at WEX Momentum Virtual Awards Ceremony

Earns Sales Excellence Award for Innovative Growth Strategies 

Mason, OH — Chard Snyder, a national third-party administrator of employee benefit solutions and wholly owned subsidiary of Ascensus, has been honored by WEX Health with a 2019 Partner Excellence Award for outstanding business achievements. The employee benefit solutions provider received the Sales Excellence Award at the WEX Health Momentum event held virtually in place of the annual WEX Health SPARK Partner Conference.

Chard Snyder was selected for the award because of its significant accomplishments in identifying new and innovative ways to drive growth, along with successful execution on unique and differentiated sales strategies, campaigns, and channel programs to enhance partnerships. The firm has been recognized by WEX Health in past years for innovation and service, most recently receiving the Solution Visionary Award in 2018.

“Identifying new and innovative ways to drive growth is key to succeeding in our industry,” said Jeff Ackerson, Vice President, Partner Experience at WEX Health. “Chard Snyder takes calculated risks, focuses on new markets, and leverages relationships within their parent company’s ecosystem that allow them to accelerate growth. They’re an organization that continues to impress. They work to identify key ways to partner with organizations, and constantly challenge themselves to be better, do better, and create more opportunities.”

“We are honored to receive recognition from WEX Health again this year,” said Chard Snyder President Barb Yearout. “The Chard Snyder team works hard every day to provide personal and flexible benefit solutions to make life easier for our clients and plan participants.”

“Our collaboration with best-in-class partners like WEX enables us to offer forward-thinking, easy-to-use solutions supported by smart technology and a dedicated personal team,” concluded Yearout.

The Excellence Awards, established in 2008, are presented yearly and recognize WEX Health Partners that have achieved extraordinary notable accomplishments. Chard Snyder has been a WEX Health partner since 2005.

About Chard Snyder

As a national third-party administrator of employee benefit solutions, Chard Snyder serves 1,500 employers in 38 states across the U.S. Chard Snyder administers savings and spending accounts (FSA, HSA, HRA, commuter benefits), benefit continuation services (COBRA; retiree, direct and other billing) and FMLA leave, and provides plan document services. Founded in 1988 by Ken Chard and Joy Snyder, the company employs over 200 team members today. Chard Snyder is a wholly owned subsidiary of Ascensus and part of its Health & Benefits line of business. Visit chard-snyder.com or call 833.212.1988 to learn more.

About Ascensus

Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com. Explore Ascensus’ latest data and insights on savings behaviors at pulse.ascensus.com.


Ascensus Appoints Kevin Cox as Head of Retirement and Peg Creonte as Head of Government Savings

Cox to Succeed Shannon Kelly as Head of Retirement Line of Business

 

Dresher, PA–Ascensus–whose technology and expertise help millions of people save for retirement, education, and healthcare–is pleased to announce the appointment of Kevin Cox as head of its Retirement line of business. The firm is equally happy to share that Peg Creonte will succeed Cox as head of its Government Savings line of business. Both also will continue to build Ascensus’ reputation as a leading technology services provider, partnering with financial institutions and government entities to support the delivery of tax-advantaged savings programs.

Cox succeeds Shannon Kelly, who recently announced her plans to take a professional sabbatical following an outstanding Ascensus career spanning nearly 20 years.

Cox has served as head of Government Savings for the past two years, and prior to that, spent six years as the business line’s chief operating officer. In his new role, Cox will oversee and drive the strategic direction for Retirement, including Ascensus’ full-service retirement plan recordkeeping and administration, along with its compliance, trust, and education and training functions. Prior to joining Ascensus, Cox spent more than a decade in the retirement industry, with a focus on large institutional 401(k) plans during tenures at MFS Investment Management and CIGNA. He holds a bachelor’s degree in Economics and English from Lehigh University and graduated with honors from the Boston College Carroll Graduate School of Management master’s program.

“Kevin has been a valued member of our Government Savings team since 2004 and has led the business with great success since 2018–growing Ascensus’ share of the 529 college savings market, fostering our leadership role in ABLE accounts, and supporting the launch of the nation’s first three state-facilitated retirement programs,” said David Musto, president and CEO of Ascensus. “With more than 25 years of career experience in both the 529 and retirement markets, he brings the depth and breadth of proven experience and success that our clients have come to expect from Ascensus.”

“Shannon has influenced all aspects of our Retirement line of business–bringing client satisfaction to new heights, overseeing material investments in our market-leading technology capabilities, and transforming service and operations to better serve our clients,” Musto continued. “We thank her for being such a tremendous leader within our organization for nearly two decades and for the legacy that she leaves with us.”

Creonte has served as Government Savings’ senior vice president of business development for the past five years, leading a variety of initiatives to grow the business from both a revenue and client retention standpoint. In her new role, she is now responsible for setting the vision and strategy for Government Savings and charting its course for future growth. Creonte brings more than 25 years of experience in business development and technology to her new role. She joined Ascensus in 2004 on the Unite platform team, managed the development and launch of Ugift (the nation’s first “529 gifting” platform), and oversaw a wealth of large-scale data conversions for recordkeeping transitions. Prior to Ascensus, Creonte served in leadership and consulting roles with several technology firms, including Advanced Micro Devices. She earned her Bachelor of Science degree in Electrical Engineering from Tufts University and her Master of Business Administration from Cornell University.

“Peg is known for her strong leadership, deep technical background, and impressive track record in new business wins,” said Musto. “Her experience in product, platform, and process development–combined with her ability to build meaningful and substantial partnerships and relationships–made her the clear choice to lead our Government Savings business and its growth.”

Cox and Creonte have assumed their new roles immediately, reporting to Musto, with Kelly remaining onboard through the end of May 2020 to support the leadership transition.

 

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com. Explore the Ascensus’ latest data and insights on savings behaviors at pulse.ascensus.com.


Intac Actuarial Services, Inc. Receives 2020 NJBiz Best Places to Work Honors

Retirement Third-Party Administration Firm Achieves Best Workplaces Ranking for Fifth Time

Woodcliff Lake, NJ—Intac Actuarial Services, Inc., part of FuturePlan by Ascensus (INTAC), is pleased to announce that the firm has once again been named to the NJBiz Best Places to Work list in the medium-sized business category. This is the fifth such recognition for the actuarial firm, which specializes in retirement plan design, implementation, and administration. The award is given by NJBiz, New Jersey’s leading business journal.

Nominations for the annual Best Places to Work list are submitted by associates, who receive surveys asking for feedback regarding associate engagement/satisfaction and benefits. Charles Rosenberg, vice president of INTAC, said that his company’s benefits and culture have led to favorable reviews and high associate retention rates.

“We moved our offices in 2019 to a modern, new space in Woodcliff Lake with lots of natural light and onsite amenities that provide many conveniences for our staff,” notes Rosenberg. “Since then, we’ve added 12 new staff members and our retention is at an all-time high, in part because of our associate benefits, which stand out in our industry. We believe if we take care of our team, they’ll take care of our clients—which is so important to us.”

Illustrating his point about retention, Rosenberg added that a senior associate, Pam Cavallo, retired at the end of March after 31 years with the firm. Cavallo credits her long career there to the trust, teamwork, and flexibility embedded in INTAC’s corporate culture.

“I started working for founders Max and Harry Rosenberg, who were easy to work with and had complete trust and faith in their associates,” says Cavallo. “They were flexible about meeting my scheduling needs when family matters became a priority through the years. They also fostered great camaraderie at the office, where I’ve made many long-lasting friendships.”

Cavallo added that there were only about 8 associates when she began her career at INTAC. Today, there are more than 60.

INTAC is located at 50 Tice Boulevard in Woodcliff Lake, N.J. It is part of FuturePlan, a national TPA formed by 28 outstanding legacy firms to create a unique market position: high-touch service from expert local TPAs backed by the strength and security of a large national firm. Visit intacinc.com and FuturePlan.com to learn more.

About Intac Actuarial Services, Inc.
Intac Actuarial Services, Inc. (INTAC) has been providing full-service retirement plan design, implementation, administration, and consulting for employer-sponsored retirement plans since 1977. The firm currently serves more than 3,000 small- to mid-sized companies, business owners, key executives, and associates in 35 states. In 2018, INTAC joined the FuturePlan by Ascensus family of retirement services providers. It has been recognized as an NJBiz Best Place to Work five times and has been consistently named by the publication as New Jersey’s #1 401(k) defined contribution provider. For more information, visit intacinc.com.

About FuturePlan
FuturePlan is the nation’s largest retirement third-party administrator, combining high-touch local service with the strength and security of an industry leader. A line of business within Ascensus, FuturePlan’s dedicated team serves more than 56,000 retirement plan sponsors in more than 40 locations across the country as of December 31, 2019. For more information, visit
FuturePlan.com.

About NJBiz Best Places to Work
The Best Places to Work in New Jersey is a survey and awards program dedicated to identifying and recognizing the area’s best employers and providing organizations with valuable employee feedback. Small (15 – 40 associates), medium (50 – 249 associates), and large (more than 250 associates) honorees are decided based upon their participation with the Best Places to Work survey from fellow NJBiz sister firm Best Companies Group. The program confidentially collects data, allowing workers to comfortably share feedback about their employers so that those companies can learn from and act on what they learn. For a one-page program overview, click here.


Ascensus Appoints Lori Zeman as Division Vice President, Western Region

Company Veteran Brings Experience Across Multiple Sales and Operations Disciplines to Organizational Leadership Role

 

Dresher, PAAscensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—is pleased to announce the appointment of Lori Zeman as division vice president of the firm’s retirement plan sales team for the western region.

In this role, Zeman will help achieve national goals for Ascensus retirement plan sales while leading a team of external sales associates alongside Ascensus veteran Anthony Bologna, who will continue to manage the eastern half of the sales organization. She most recently served as a regional vice president for the firm’s Pacific Northwest region, covering Alaska, Washington, Oregon, Nevada, Idaho, and Montana.

Along with an impressive track record of sales excellence, Zeman brings more than 15 years of financial services experience in relationship management and business development. She earned her Bachelor of Arts degree from Bemidji State University. She also holds her FINRA Series 6 and 63 designations along with her Certified IRA Professional (CIP) designation.

“Lori’s deep understanding of Ascensus and tireless desire to help those around her excel have earned her the respect of colleagues both within our organization and across the industry,” said Jason Crane, head of retirement sales at Ascensus. “I’ve been touting Ascensus’ ability to attract and retain top talent for years now; I couldn’t be happier to point out that our ideal and most-qualified hire came from within our own organization.”

 

About Ascensus

Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com. Explore the Ascensus’ latest data and insights on savings behaviors at pulse.ascensus.com and view career opportunities at careers.ascensus.com.


Dan Basile Shares Best Practices for Fostering Engagement with Financial Wellness Programs

In a PLANSPONSOR webcast​ presented on March 25, Dan Basile, Ascensus’ head of retirement product, shared perspective on tactics employers can leverage to foster employee engagement with their financial wellness offerings. He encourages employers to utilize multi-channel communications tactics and to identify employee advocates who can act as champions of the program to their colleagues.

He also shared insight on why Ascensus chose to partner with Financial Finesse and how we’ve incorporated their wellness tools and services into our core retirement plan product to ensure employees across businesses of all sizes could access the tools and education they need to chart a personalized savings strategy. Watch a full recording of the webcast here​.


Ascensus Appoints Two New Regional Vice Presidents

Michael Moschetta and James Swartz Join Retirement Plan Sales Team to Support Financial Advisors and Their Clients

 

Dresher, PA—Ascensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—is pleased to announce the appointments of Michael Moschetta and James Swartz as regional vice presidents on the firm’s retirement plan sales team.

Moschetta and Swartz are tasked with building and maintaining Ascensus’ retirement plan distribution networks by working with financial advisors, third-party administrators, and financial institutions—including institutional and DCIO (defined contribution investment only) partners. Moschetta will report to Anthony Bologna, retirement sales divisional vice president of the eastern region, and Swartz to the soon-to-be-appointed head of the western region.

Moschetta will serve the Erie territory, covering Pittsburgh and upstate New York. He brings nearly 20 years of retirement experience across both recordkeeping platforms and investments, with a focus on consultative sales, relationship building, and financial acumen. He most recently worked as a regional vice president for CUNA Mutual Retirement Solutions and has also held retirement sales positions at Neuberger Berman, The Hartford, and Nationwide.

Moschetta earned his Bachelor of Science in Business Administration: Marketing from The Ohio State University. He also holds FINRA Series 6, 7, 63, and 65 designations.

Swartz will represent Ascensus in the newly established L.A. and Central Valley region, which was created to enhance sales support and coverage in California. Alongside counterparts in the Northern and Southern California regions, Swartz will tap into his 20+ years of retirement product, sales, and relationship management experience to serve advisors and their clients in the nation’s most populous state. He most recently held the position of senior regional sales manager for Securian Financial and has also held positions at Transamerica, SunGard, and Wells Fargo.

Swartz earned his Bachelor of Science in Business Administration & Finance from California State University, Northridge and his Master of Business Administration in Management from California State University, San Bernardino. He is an Accredited Investment Fiduciary® and holds FINRA Series 7 and 66 designations as well as a life insurance license.

“Adding Michael and James reaffirms Ascensus’ commitment to supporting advisors and their clients with high-performing individuals who build meaningful, lasting relationships and business alliances,” said Jason Crane, head of retirement sales at Ascensus. “In James’ case, the creation of a new territory also demonstrates Ascensus’ continued investment in distribution so that we may help more people save for what matters.”

 

About Ascensus

Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com. Explore the Ascensus’ latest data and insights on savings behaviors at pulse.ascensus.com and view career opportunities at careers.ascensus.com.


Ascensus Appoints New Regional Vice President

Jennifer Hinrichsen Joins Sales Team to Support Financial Advisors and Their Clients in the Florida Region

Dresher, PA—Ascensus—whose technology and expertise help millions of people save for retirement, education, and healthcare—is pleased to announce the appointment of Jennifer Hinrichsen as regional vice president of the firm’s retirement plan sales team for the Florida region.

In this role, Hinrichsen will work with financial advisors, third-party administrators, and financial institutions—including institutional and DCIO (defined contribution investment only) partners—to build and maintain Ascensus’ retirement plan distribution networks. She will report directly to Chad Brown, divisional vice president, retirement sales.

Hinrichsen brings more than 20 years of retirement industry experience to her role and a reputation for building successful, mutually beneficial business relationships with advisors. Prior to joining Ascensus, she served as a senior consultant and external wholesaler at Principal Financial Group, working with financial professionals and corporate plan sponsors to design, implement, and deliver institutional non-qualified executive benefit solutions. During the course of her career, Hinrichsen has also worked for State Farm Insurance, Phoenix Wealth Management, MetLife Financial, and Manulife Financial. She attended Nova Southeastern University and holds several designations, including Chartered Financial Consultant® (ChFC®) and Financial Services Specialist (FSS), along with FINRA Series 6 and 63 licenses.

“Jennifer is a highly talented individual whose deep commitment to advisor support and business development makes her an ideal candidate to represent Ascensus in our Florida region,” states Jason Crane, head of retirement sales at Ascensus. “Her dedication to putting clients and individuals on the path toward healthy and fulfilling retirements aligns with our noble purpose of helping people save for what matters; we’re extremely pleased to have her join the Ascensus team.”

 

About Ascensus
Ascensus helps millions of people save for what matters—retirement, education, and healthcare. Our market insights and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com. Explore the Ascensus’ latest data and insights on savings behaviors at pulse.ascensus.com and view career opportunities at careers.ascensus.com.